Common questions
How quickly will you reply?
Usually within a few hours during office hours, and by the next morning for messages sent late at night.
Can I visit your office?
Yes. Our head office is at Taj Complex, Khanday Colony, South City, Nowgam Bypass, Srinagar, open every day from 7 AM to 11 PM. Our branch office is in Bijbihara, Anantnag, on the way to Pahalgam. Please call ahead so the right person is there to meet you.
Who do I call during my trip?
You'll get a support number with your itinerary. Your driver also has our contact details and can reach us at any time.
Can I change my booking?
Yes. Contact us as early as possible. Changes before confirmation are free; changes after confirmation depend on hotel and supplier policies. See our terms.
Do you arrange flights and trains?
Our prices are land-only, but we can suggest flight and train options and add flights from Delhi to some packages.
Can you plan a trip for a large group?
Yes. We plan school, college, office and family groups. Send us your group size, dates and budget.